Office Specialist - Neurology

Job Title

Office Specialist - Neurology

Job

Location:

Augusta University

Full Time

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values guide Augusta University and our commitments to the communities we serve. Location details:
Augusta Health Sciences Campus: 1120 15th Street, Augusta, GA 30912;
Summerville Campus: 2500 Walton Way, Augusta, GA 30904.

The Medical College of Georgia (MCG) is one of the nation s largest medical schools by class size. MCG offers extensive clinical education across multiple campuses and partners with institutions statewide to provide broad training opportunities. Our focus includes cardiovascular biology and disease, neuroscience and behavioral sciences, public and preventive health, regenerative medicine, personalized medicine and genomics, and related clinical practice.

Provide administrative support to department physicians, APPs, and fellows; maintain research/education portfolios; manage observerships; manage physician on-call calendar; manage calendars/schedules; coordinate meetings; gather travel information and share with Business Operations Specialist; follow up to ensure travel paperwork is completed; work with faculty and APPs to track leave and clinic cancellations to complete and submit required forms; ensure completion of all department, university and medical center required paperwork;

participate in section meetings; scribe for meetings if needed; maintain knowledge of purchasing rules and processes; maintain office supplies; anticipate needs based on job experience and familiarity with team; perform other administrative duties as needed.

• Patient scheduling in Epic; coordination of fellowship program(s); assisting with grant funder or research oversight visits; grand rounds coordinator;
  Clerkship coverage; building liaison (facilities, security, etc.); coordinating special programs (i.e. Reach); coordinate/assist with special event planning/execution (i.e. Epilepsy Walk).
• Answer all incoming phone calls; relay messages to providers; route callers to appropriate areas (patient service center, radiology, etc.).
• Coordinate patient appointment times with scheduling; contact patients and referring physician offices with test results, visit notes; assist with patient paperwork for FMLA, return to work, disability, etc.; call all patients before clinic visits to confirm appointments and remind them of needed paperwork or pre-visit testing; close all loops in the patient scheduling process; assist with preparation of patient letters if requested;
  
  assist with managing schedules for clinic; work with clinic nurses/staff to ensure all patient paperwork is returned and clinic schedule is correct.
• Provide backup administrative support for all department sections as requested.
• Other duties as assigned.

• Associate's degree from an accredited college or university.
• OR High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization is required and a minimum of three years progressively responsible office support experience.

• Ability to maintain confidentiality
• Excellent interpersonal, written and verbal communication skills
• Proficient in Microsoft Office and other computer software/databases
• Detail-oriented with strong organizational, customer service, prioritization and multi-tasking skills

• Shift: Days/M-F
• Pay Band: B3
• Salary Range: $16.54/hourly - $19.64/hourly
• Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
• Recruitment Period: 2/5/26 - Until Filled
• Benefits that may be elected could include health insurance, dental insurance, life insurance, retirement options, vacation, sick leave, and paid holidays.
• Tuition Assistance Program consideration for full-time employees after more than 6 months of employment.

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position, a credit check may be completed for Positions of Trust or approved departmental Purchase Card usage. Motor vehicle reports may be required for positions that involve driving…