Classroom and Event Scheduling Coordinator

Classroom and Event Scheduling Coordinator

Job

Location:

Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912;
Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Employment Type:

Full Time

Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. The position maximizes space utilization of classrooms and meeting spaces, monitors the schedule for compliance, coordinates support staff, enforces space policies, resolves course placement requests, disputes, and conflicts among academic and event needs, manages space information for the enterprise scheduling system and Banner, determines classroom availability, proposes system enhancements, and prepares building and room utilization reports.

Prepare, communicate, and distribute the academic schedule each academic term for all colleges.

Prepare monthly space utilization reports in Excel format with charts and graphs.

Maintain communication and relationships with the Registrar’s Office and with each college on both campuses.

Maintain communication and relationships with appropriate classroom support organizations, including instructional support, audiovisual support, facilities, and related units.

Maintain the flow of scheduling information from Banner to EMS.

Identify scheduling errors and conflicts by creating searches in EMS and resolving course placement requests, disputes, and conflicts among academic needs.

Manage space information for EMS and Banner, and determine classroom availability.

Schedule academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies.

Expertly administer the enterprise scheduling and event management software system, EMS.

Maintain communication and relationships with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units; negotiate trades and conflicts regarding academic classroom space.

Maintain communication and relationships with appropriate event support organizations, including instructional support, audiovisual support, facilities, and related units.

Identify and resolve scheduling errors or conflicts by creating searches on the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs.

Schedule special events and meetings in compliance with classroom and event scheduling, coordination of support staff, and related AU space policies.

Possess technical knowledge of the audiovisual services offered and instructional systems in AU spaces.

Provide event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations, and logging logistical information.

Provide logistical information (space, event description, technical requirements) to academic and administrative schedulers; determine when an event request requires further review.

Run, assign, and distribute daily AV support schedule to IT support staff.

Resolve issues, provide patches, and updates from the EMS vendor.

Create new EMS client user accounts and train users on the application.

Provide guidance to the Classroom & Event Scheduling Coordinator for Summerville.

Create various space utilization reports based on USG standards.

Improve classroom and event scheduling processes and operations.

Troubleshoot system and problem errors.

Work with IT analysts to maintain EMS.

Ensure good communication with all departments and colleges about enterprise and training opportunities or upcoming changes.

Oversee appropriate use of EMS by other area schedulers.

Facilitate and coordinate changes to scheduled rooms by re‑assigning rooms in emergencies, assisting law enforcement authorities in locating classrooms or events.

Coordinate with Facilities and Instructional & Research Systems concerning maintenance, building opening and closing,…