Office Specialist, Admissions Events and Center

Job

295451

Summerville Campus

Full Time

The Office Specialist serves as the primary host for Office of Undergraduate Admissions events and visit opportunities and within the Gretchen

B. Caughman Student Welcome Center, shaping the first impressions and experiences of prospective students and their families. This Specialist also supports the day-to-day operations involved in the planning and execution of on-campus, off-campus, and virtual recruitment and yield events.

• Official greeter for Welcome Center visitors.
• Manage incoming communications (email, phone) from prospective students and families, and internal and external partners.
• Schedule campus visits, daily tours, and special events for interested students and visitors.
• Support event logistics, including space reservations, catering, AV, registration systems, event materials, and communication.
• Assist in communicating and collaborating with campus partners.
• Maintain department databases and records, enter data, and generate reports.
• Maintain office supplies and equipment inventory.
• Maintain order, neatness, and appearance in the Welcome Center.
• Maintain Welcome Center space access and access logs in collaboration with Facilities.
• Coordinate special facility needs (work orders, custodial, etc.).
• Assist the Associate Director and Coordinator as needed.
• Perform all other job-related duties as assigned.

• Associate's degree from an accredited college or university OR high school diploma, GED, or equivalent from a recognized State or Federal accrediting organization.
• Minimum of three years of office support or customer service experience.

• Experience in college/university admissions.
• Experience in front-line guest experience and service.

• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented with strong prioritization and organizational skills.
• Excellent time management skills.
• Flexibility and problem-solving skills.
• Excellence in customer service.
• Ability to maintain confidentiality.
• Ability to create a positive, welcoming environment and connect with a wide range of people.
• Ability to work efficiently under pressure and work effectively as a team member or independently.
• Attention to detail and accuracy.

• Shift: Days; M-F
• Pay Band: B3
• Salary: $16.54 to $19.85 hourly
• Benefits: health insurance, dental insurance, life insurance, teachers retirement system (or optional retirement plan), earned vacation time, sick leave, 13 paid holidays.
• Eligible for Tuition Assistance Program after 6 months of employment.

• Background check review is required before starting.
• Credit check may be required for Positions of Trust and/or approved departmental Purchase Card usage.
• Motor vehicle reports required for positions that are required to drive an Augusta University vehicle.
• Faculty hires must provide proof of completed academic degree(s) and post-secondary coursework.
• All employees must adhere to cybersecurity and privacy policies.

This position is responsible for promoting a customer-friendly environment and providing superior service to patients, students, faculty, and employees.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.