Office Specialist-MCG Neurosurgery

Office Specialist – MCG Neurosurgery

Job

Location:

Augusta University

Full/Part Time:
Full Time

Provide administrative support to department physicians, APPs, and fellows; manage physician on-call calendar; coordinate calendars/schedules; ensure completion of required paperwork; participate in meetings; maintain purchasing knowledge; anticipate needs; perform additional administrative duties as needed.

• Provide administrative support to department physicians, APPs, and fellows.
• Manage observerships and physician on-call calendar.
• Coordinate meetings and gather travel information.
• Track leave and clinic cancellations; submit required forms.
• Participate in department meetings; scribe for meetings if needed.
• Maintain knowledge of purchasing rules and processes.
• Anticipate needs and perform additional administrative duties.

• Answer all incoming phone calls; relay messages to providers.
• Route callers to appropriate areas.

• Coordinate patient appointment times with scheduling.
• Contact patients and referring physician offices with test results and visit notes.
• Assist with patient paperwork for FMLA, return to work, disability, etc.
• Confirm appointments and notify patients of required paperwork or testing.
• Manage patient scheduling loops and clinic schedules.
• Assist with preparation of patient letters and ensure all paperwork is returned.

• Provide backup administrative support for other office admin as requested.

• Other duties as assigned.

• Associate's degree from an accredited college or university in a related field; OR
• High School Diploma/GED with minimum three years of progressively responsible office support experience.

• Ability to maintain confidentiality.
• Detail-oriented.
• Excellent interpersonal, verbal, and written communication skills.
• Proficient in Microsoft Office and other computer software/databases.

• Shift: Days M–F.
• Pay Band: B3.
• Salary: $16.54 – $19.86 hourly (commensurate with qualifications within range).
• Benefits:
  Health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation, sick leave, 13 paid holidays;
  Tuition Assistance Program for eligible full-time employees.

• Successful background check required prior to starting.
• Credit check required for Positions of Trust or departmental Purchase Card usage.
• Motor vehicle reports required if position requires driving an Augusta University vehicle.
• All employees must uphold confidentiality, availability, and integrity of sensitive information and adhere to cybersecurity and privacy policies.

Augusta University is a proud equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.