Office Assistant

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

PLEASE NOTE:

WE ARE SEEKING TO FILL 1 POSITION

Under general supervision, performs comprehensive clerical and support duties. Duties include gathering information, entering data, preparing correspondence, maintaining records, and providing accurate information and assistance regarding authorization and invoice of services provided for individuals with disabilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides general administrative support to a Vocational Rehabilitation office to include receptionist duties, answers office phones, monitor and maintain office supplies, may open and close office, etc. Provides information to educate the public, other agencies, vendors and potential customers about rehabilitation authorization and invoice of services.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Interviews individuals with disabilities to obtain information and provides referral services. Prepares and sends correspondence according to vocational rehabilitation policies and procedures. Enters accurate participant data in the client information system at the direction of the counselor, as well as captures reporting data. Processes and monitors authorizations and invoices for rehabilitation services in accordance with policies and procedures.

Maintains communication with clients, providers, partners, and other stakeholders. Observes rules of confidentiality as stated by departmental guidelines in the dissemination and interpretation of test results and other case file information. Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports. May serve as the designated Emergency Coordinator for the assigned office, responsible for implementing GVRA’s Emergency Preparedness Plan, coordinating evacuation and shelter-in-place procedures, and maintaining communication with the Property & Facilities team during emergencies.

May be responsible for leading local emergency response efforts, including conducting periodic safety checks, maintaining updated contact and person in need of assistance rosters, and ensuring all employees are familiar with emergency procedures and assembly locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Technical Capacity Personal Effectiveness/Credibility Organizational Skills Thoroughness Collaboration Skills Communication Proficiency Flexibility

High school diploma or GED AND ability to perform basic office functions and computer related duties.

Preference will be given to applicants who, in addition to meeting the required education and experience, possess one or more of the following:
Two (2) years or more experience in a professional office…