Operations Analyst II

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

This role is hybrid
. This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

Supports management by gathering and interpreting requirements and developing effective solutions for both moderate and complex issues that satisfy the business needs of the organization, contributes to in the development and dissemination of appropriate metrics that will measure the operating design, effectiveness, and efficiency of the Global Security program, contributes to our continuous improvement of metrics and analysis for the Global Security Division operations, provide recommendations for new and revised metrics, procedures, and best practices;

prepares comprehensive reports and insights to enable data-driven decision-making by leadership.

• Proficient communication and storytelling skills, with the ability to translate complex data into clear, concise insights for leadership and non-technical stakeholders.
• Knowledge of CISSP principles and the ability to develop, analyze, and maintain metrics that measure the effectiveness, compliance, and risk posture of security operations.
• Experience and proficiency using Microsoft Office software, including basic experience using Word; and intermediate experience using Excel and Power Point
• Ability to create and maintain coded dashboards and performance metrics within the Crowd Strike platform
• Knowledge and skill performing statistical analysis
• Knowledge and skill in business case preparation and business requirement definition
• Knowledge and skill performing cost benefit analysis; data trend analysis and interpretation; performance analysis; and process modeling, analysis and documentation

• Bachelor's Degree job related field
• Two or more years of work-related experience
• A minimum of two years of projects management/process experience

Or an equivalent combination of education and experience.

• A minimum of two years of data analytics or information technology security experience.

• Coordinates administrative and logistical details associates with the day-to-day operations of the business unit;
  Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations; performs statistical analysis
• Develops and documents standards for the use, control, updating and maintenance of databases; develops appropriate analytical models and reports to support informed decision-making; performs research and provides insight and recommendations
• Acts as a liaison between the department and/or divisions; provide recommendations for new and revised business policies, procedures, and practices; collects, organizes, analyzes, and prepares reports for management; develops staffing model scenarios for administrative business areas
• Handles staffing, capacity, and space planning for administrative business areas; provides relevant subject matter expertise; performs analysis related to budgeting, expenses, and forecasting
• Conducts data modeling and analysis; develops and maintains databases;…