Senior Program Manager, Distribution Partnerships

About Bizee

Bizee has helped nearly two million entrepreneurs start and run their businesses. Now we are building what comes next: an AI-powered Entrepreneur Operating System that helps founders launch, operate, stay compliant, and grow with less friction and more confidence.

We are expanding how entrepreneurs and businesses access Bizee through Bizee Pro, distribution partners, embedded platform workflows, APIs, and future AI-agent-ready experiences. As these channels grow, we need an experienced operations leader and subject matter expert to help turn new partner and commercial workflows into scalable, reliable operating processes.

We are looking for a Senior Program Manager to serve as the operational owner and subject matter expert for Bizee Pro, distribution partnerships, and new workflows across entity management, compliance, registered agent, virtual address, and virtual mail.

This role requires both domain expertise and operational transformation experience. The right person understands business formation, entity management, registered agent, annual reports, foreign qualifications, amendments, certificates of good standing, virtual address, virtual mail, USPS 1583, and CMRA-related workflows. They also know how to modernize service delivery operations, reduce manual work, improve customer outcomes, and build scalable processes across teams, tools, and channels.

This person will help Bizee close the gap between what sophisticated professional operators and distribution partners need, what our workflows support today, and what Product, Engineering, Fulfillment, Support, Legal, and Compliance need to build or operationalize next.

This is not a traditional account management role. This is the internal operations leader who makes sure new workflows actually work at scale: who does what, where handoffs happen, what systems are used, what exceptions require review, what compliance rules apply, what documentation is needed, what reporting is required, and how manual work becomes a repeatable process.

Serve as the Entity and Compliance Operations SME

Act as the internal subject matter expert for business formation, entity management, registered agent, compliance filings, annual reports, foreign qualifications, amendments, certificates of good standing, virtual address, virtual mail, USPS 1583, and CMRA-related workflows. You will help Commercial Growth, Partner Success, Product, Engineering, Fulfillment, Support, Legal, Compliance, Finance, and Data understand what is operationally feasible, what requirements must be met, and what needs to be true before a workflow can launch.

Translate Partner and Professional Operator Needs Into Scalable Workflows

Work closely with Partner Success, Product, Engineering, Fulfillment, Support, Legal, and Compliance to identify operational gaps surfaced by Bizee Pro customers, professional firms, and distribution partners. You will translate real partner requirements into scalable workflows, operating rules, and product requirements. Examples include bulk annual report filings, automatic annual report filings for prepaid or opted-in customers, configurable registered agent mail notifications, SOP-specific notification preferences, entity information updates, compliance data validation, document access, and multi-entity workflow management.

The goal is to make sure Bizee can support sophisticated professional operators and high-volume partners without relying on manual work, one-off exceptions, or relationship-driven heroics.

Build and Operationalize New Workflows

Design and document new workflows for Bizee Pro, distribution partnerships, partner portal processes, API-enabled workflows, and future AI-agent-enabled use cases. You will map end-to-end operating processes from partner intake through order submission, fulfillment, status updates, document delivery, billing, reporting, support, and escalation. You will define roles, responsibilities, handoffs, exception paths, SLAs, compliance requirements, and internal ownership for each workflow.

Lead Workflow Modernization and Operational Transformation

Help modernize workflows, tools, engagement channels, and operating processes so Bizee can scale efficiently while improving customer and partner outcomes. You will help embed automation, AI, and workflow technology into operational processes to simplify the user journey, reduce manual effort, eliminate friction, and improve speed, accuracy, and consistency. You will help build a unified operating model that blends technology, process, and frontline empowerment so teams can deliver great customer outcomes while scaling service without sacrificing quality.

Build Scalable Fulfillment Infrastructure

Support Bizee’s move toward a more digitized, national fulfillment infrastructure across formation, registered agent, compliance filings, virtual address, virtual mail, and distribution partner workflows. You will identify where fulfillment processes are too manual,…