Customer Support Specialist – German Speaker
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-05-31
Listing for:
Cross Border Talents
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Are you fluent in German and looking to launch or grow your career in customer support? Join a dynamic, international team based in Valencia — no prior experience required.
About the RoleAs a Customer Support Specialist, you'll be the first point of contact for German-speaking customers, delivering outstanding service and resolving inquiries efficiently. You'll work on-site in Valencia in a collaborative, multicultural environment designed to help you thrive from day one.
What You'll Do- Handle inbound customer inquiries via phone, email, and/or chat in German
- Support customers in Spanish when needed
- Troubleshoot issues and provide clear, helpful solutions
- Log interactions accurately and raise when appropriate
- Collaborate with your team to continuously improve the customer experience
- Native or fluent German (C1/C2)
- Spanish at minimum B2 level
- Strong communication skills and a customer-first mindset
- Comfortable working on-site in Valencia
- No prior customer support experience needed — we'll train you
- Functional, flexible shift options to fit your lifestyle
- Full training and onboarding — start strong from day one
- Clear career growth paths and internal promotion opportunities
- Competitive salary with perks
- A vibrant, international team in the heart of Valencia
Sun, culture, and one of Spain's most livable cities — Valencia is the perfect backdrop for building your career.
Ready to apply?Send us your CV and take the first step toward a rewarding career in customer support.
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