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Member Service Representative

Job in Augusta, Richmond County, Georgia, 30910, USA
Listing for: Mountain Credit Union
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Join the Mountain Credit Union team as a Full-Time Member Service Representative. This is an exciting opportunity to engage directly with our community, where your exceptional customer service skills will shine. As an onsite representative, you'll be the face of our credit union, helping members navigate their financial needs while fostering lasting relationships.

Your dedication will be rewarded with competitive pay starting at $18.00 per hour and up. Work in a high-energy environment that thrives on problem-solving and creativity, making each day unique and fulfilling. Contribute to a culture built on integrity and high performance, where your input is valued.

You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and a Snack/Drink Room for breaks. All employees must become members of MCU, if not already.

Does this sound like you?

To thrive as a Full-Time Member Service Representative at Mountain Credit Union, a combination of essential skills is crucial. Exceptional attention to detail ensures accuracy in transactions and member interactions, fostering trust and reliability. Effective communication skills are paramount, allowing you to clearly convey important information while understanding member needs. Proficiency in various computer applications will be necessary for navigating our systems and providing seamless service.

Additionally, cash handling expertise is vital, as you'll manage transactions responsibly and efficiently. By leveraging these skills, you will not only contribute to our high-performance culture but also enhance the overall member experience in our branch.

Knowledge and skills required for the position are:

  • Attention to detail
  • effective communication
  • computer skills
  • cash handling experience
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