Personal Banker - Peachtree Industrial

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's retail banking organization, you will be based in Suwanee, Georgia, at the Peachtree Industrial branch location.

PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive.

Acquires and deepens the branch customer base through a variety of proactive sales and service activities.

Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.

Collaborates with ecosystem partners to grow customer's share of wallet.

Positions PNC solutions to drive new revenue and customer loyalty.

Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement, ultimately elevating client loyalty.

Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.

Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.

Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.

Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Demonstrates heightened scrutiny to identify and avoid loss.

Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and expect them to be customer focused and risk aware, leveraging knowledge, communication, and problem‑solving skills.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales
• Banking Products
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Prospecting
• Retail Lending
• Selling
• Understanding Customer Needs

Roles at this level typically require an Associate's degree or equivalent, and related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience, including military service, may be considered.

No degree required.

No certifications required.

PNC offers a comprehensive benefits package. Key benefits include medical and prescription drug coverage with a Health Savings Account feature, dental and vision coverage, employee and spouse/child life insurance, short‑term and long‑term disability protection, a 401(k) with PNC match, pension and stock purchase plans, dependent‑care reimbursement, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance for select programs, and a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days; and 15‑25 vacation days depending on career level.

If an accommodation is required to participate in the application process, contact us via email at  Include "accommodation request" in the subject line, your name, the job , and preferred method of contact. Applicants may also call 877‑968‑7762 and say "Workday" for assistance. All information is kept confidential and used only as required for reasonable accommodations. PNC provides reasonable accommodations to qualified individuals with a disability.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA, the SAFE Act, and/or FINRA regulations that prohibit hiring individuals with certain criminal histories.

Refer to the California Consumer Privacy Act Privacy Notice for information about how PNC may use or disclose your personal information in our hiring practices.