Desk Associate; Kroc;

Job Details

Job Location:

GA-AUK Augusta Kroc - AUGUSTA, GA 30904
Position Type:
Part Time with Benefits 20 or More
Education Level: High School Diploma/GED
Salary Range: $10.00 Hourly

Job Shift: Any
Job Category:
Recreation

This position is responsible for creating exceptional customer service experiences. Primary responsibilities include selling and/or verifying memberships, program registrations, and Kroc merchandise through a POS system as well as providing facility information and tours, answering and routing all incoming calls.

• Greet and offer assistance to all people as they enter the facility.
• Provide accurate information about membership types, benefits and costs.
• Perform POS transactions, i.e. handle cash, credit cards or checks, make change and operate the kiosk.
• Complete the necessary paperwork for bank deposits at the end of shift.
• Receive and handle incoming calls.
• Ensure visitors and guests adhere to Kroc Center and Membership policies and procedures.

Primary work is attending the Front Desk with long periods of standing and periodic walking while conducting facility tours. Work is performed in a fast-paced environment and includes frequent phone and in-person contact with people from diverse backgrounds who at times may be frustrated or confused regarding policies.

• Paid time off
• Supplemental Insurance
• Kroc employee membership

• High school diploma or GED.
• 1–2 years of cashier/customer service experience, or
• Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Veterans | Disabled