Accounts Associate​/Customer Service Rep

Job Description

RemX Staffing is assisting a client in hiring account reps/customer service associates. This is an ONSITE position.

Positions: Account Reps/Customer Service Reps

Pay: $21/hr

Location: Onsite Alpharetta, GA

Hours of Operations: 8am-5pm, 9am-6pm, at least two weekly shifts of 11-8, and every other Saturday (normally two per month, sometimes three)

MUST LIVE WITHIN 25 MILES OF ALPHARETTA AND HAVE A BACHELOR’S DEGREE

Job Duties:

• High Volume inbound/outbound calls
• Must have bachelor’s degree.
• Process payments and payoffs
• Perform miscellaneous tasks as assigned.
• Adheres to appropriate Compliance policies and procedures.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

• Proficient in MS Office (Word, Excel, Teams)
• Excellent written and oral communication skills
• Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position.
• Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed.
• Ability to multitask is essential.
• Eager to learn, positive attitude, and flexibility are also important.
• Customer Service background is a plus.
• College Degree (4 Year) is preferred but not required.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.