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Retention & Sales Call Center Specialist (Augusta, GA)
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-07-31
Listing for:
Coforge
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Inside Sales, Customer Success Management
Job Description & How to Apply Below
Coforge in Augusta, GA is seeking a retention specialist for a long-term, on-site call center role focused on retention, upselling, and service-based support.
The position requires strong customer service and communication, solid sales aptitude, analytical thinking, data accuracy, and the ability to work in a fast-paced, target-driven environment. You will handle inbound/outbound interactions, build rapport, and recommend value-based solutions to reduce churn while meeting performance goals.
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