Customer Retention Specialist — Call Center
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-08-06
Listing for:
Coforge
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Coforge is seeking a Call Center Retention Specialist to join our Augusta, GA onsite team. The role focuses on retaining customers by promoting products, handling retention calls, and processing save/service requests.
You will deliver professional service and clearly explain policies and fees over the phone. Requirements include at least 1 year in a call center or retention role, strong communication, negotiation, and multitasking abilities, with a customer-first mindset and ability to work in a
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