Bilingual Customer Care Specialist — Spanish & English
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-08-15
Listing for:
Queensborough National Bank and Trust Co.
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Queensborough National Bank and Trust Co. is seeking a Customer Care Representative to ensure a consistent, positive experience for both external customers and internal staff.
You will provide support via phone, chat and video, respond to inquiries, research requests, and escalate as needed while maintaining knowledge of bank systems like Gila and Freshdesk. The role includes supporting Spanish-speaking customers, helping branches, and adhering to productivity goals with a flexible Monday–Friday
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