Spanish-Speaking Customer Care Specialist
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-08-20
Listing for:
Queensborough-National-Bank-
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Queensborough National Bank is seeking a Customer Care Representative to ensure a consistent, positive experience for external customers and internal employees. The role involves providing support and problem resolution via phone, chat, and video, determining customer needs, and updating information in core banking systems.
Responsibilities include assisting Spanish-speaking customers, meeting SLA guidelines, researching requests, and escalating issues when needed.
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