Membership & Guest Services Coordinator
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-09-02
Listing for:
The Salvation Army
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Job Details
Job Location:
GA-AUK Augusta Kroc - AUGUSTA, GA 30904
Position Type:
Full Time Regular
Education Level: High School Diploma/GED
Salary Range: $15.50
Job Shift: Any
Job Category:
Recreation
This position is responsible for:
Key Responsibilities- Provides accurate information regarding membership types, benefits and costs.
- Assist Customers in choosing a membership or programs that best fits his or her needs.
- Maintains progressive knowledge of all programs and facilities.
- Enters and maintains all backend information into current software with accuracy to include member financial data and fact check of front desk entries.
- Coordinate and is responsible for all membership reporting into current software including accounts receivable and default payments.
- Updates and maintains electronic and hard-copy files for members and Day Pass Customers.
- Assist in resolving customer service issues.
Working Conditions:
Work is performed in a fast-paced environment that includes frequent phone and in person contact with people from diverse backgrounds that may express frustrations with policies and procedures. Ability to stand and walk for long periods of time. Ability to lift and carry up to 50lbs.
Employee Benefits:- Paid Time Off
- Health/Vision/Dental Insurance
- Paid Life Insurance
- 403B Savings Plan
- High School Diploma or GED
- Computer literacy including the ability to learn a variety of database software.
- Attention to detail-computing/mathematics skills.
- Customer Service Experience.
Equal Opportunity
Employer:
Veterans | Disabled
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