Financial Aid Counselor
Job in
Augusta, Richmond County, Georgia, 30903, USA
Listed on 2026-06-03
Listing for:
Augusta University
Full Time
position Listed on 2026-06-03
Job specializations:
-
Education / Teaching
Education Administration, Academic Counselor, Public Health, University Professor
Job Description & How to Apply Below
* About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.
Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https:// is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.
Location
Augusta University
- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Office of Student Financial Aid (OSFA) at Augusta University is part of Enrollment and Student Affairs. We are dedicated to providing guidance and assistance for students to help ease the financial burdens associated with their education. We inform prospective and current students of the resources and services available to them to secure funds for financing their education. We advise students of their eligibility for financial assistance, assist with completing documents, and counsel students regarding their rights and responsibilities of receiving aid.
Our goal is to help students and their families make the best use of financial aid resources so they may achieve their educational accomplishments.
Job Summary
The Financial Aid Counselor 1 position is responsible for determining eligibility for all aspects of federal, state, institutional, and other sources of student financial aid processed, and works closely with students and other parties who play a role in providing educational support for students. The Financial Aid Counselor 1 will support the persistence and retention of students receiving financial aid benefits through processing of required paperwork in a timely manner, advocating on behalf of the student when it is needed, and supporting the goals of the Division of Enrollment and Student Affairs and the Office of Student Financial Aid.
Responsibilities
The duties include, but are not limited to:
COUNSELING:
Counsel students and families regarding financial aid eligibility and advise on aid programs, distribution of aid, and renewal requirements. Counsel students on how enrollment affects aid amount awarded and how withdrawing or not meeting Satisfactory Academic Progress (SAP) affects future aid eligibility. Advise students and families regarding non-aid options (i.e., payment plan, etc.) to pay institutional charges by the payment deadline.
CUSTOMER SERVICE:
Assist students and families with the completion and submission of required documentation. Work with students to identify and mitigate circumstances that might hinder their academic progress. Respond to student inquiries and administer student outreach regarding outstanding or incomplete applications for aid. Work with AU departments regarding admission, registration, academic advising, and account payment regarding aid available for students. Serve as backup for the front desk and participate in financial aid presentations and programs as needed.
RECORD MAINTENANCE:
Use problem-solving skills to determine resolutions to records not loading or transmitting to the Department of Education (DOE) or state agency and/or Banner. Use critical thinking skills to determine aid eligibility if the student has flags on the account that may warrant revisions to FAFSA data or changes to student dependency status. Revise any inaccurate…
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