Admissions Counselor

Job : 299367

Location: Summerville Campus

Full/Part Time: Full Time

Admissions Counselors represent Augusta University at programs and events on and off campus to recruit new undergraduate students. They coordinate recruitment-based projects and activities and serve as territory managers for an assigned geographic territory to enroll a set target of new students each semester. Excellence in customer service is expected for all interactions with prospective students, families, and community agencies. This position requires extensive travel within an assigned territory to provide institutional and admissions information to prospective and newly admitted students.

Evening and weekend work is required.

• Territory Management: Develop and execute recruitment strategies to meet first-year student admission funnel and overall enrollment goals from an assigned geographic territory. Analyze historical target population student data to develop recruitment initiatives and assess effectiveness.
• Recruitment Events: Represent AU at on- and off-campus events and programs, providing institutional and admission information to recruit students to attend AU. Facilitate daily campus information sessions and campus tours.
• Communication: Communicate with prospective students, families, and community agencies through in-person and virtual appointments, telephone calls, and emails. Participate in extensive outreach to students both in the assigned territory and holistically to drive student action and meet enrollment goals.
• Special Populations: Assist with the recruitment of dual enrollment, international, transfer, and non-degree students as needed to support overall departmental enrollment goals.
• Other Duties: Perform all other related duties/tasks as assigned, including participation in institutional, divisional, and departmental committees and work groups.

• Bachelor's degree from an accredited college or university.
• Valid Driver's license required.

• Experience working in higher education.
• Knowledge of Microsoft applications.
• Experience with Slate CRM.
• Experience with student recruitment, admissions counseling, or related student-facing work.

• Knowledge of accounting, Excel, and cognitive ability for data analysis.
• Proficient in Microsoft Office and other computer software/databases.

• Strong memory for detail.
• Strong customer service, interpersonal, written, and verbal communication skills.

• Ability to maintain confidentiality and adhere to FERPA.
• Reliable means of transportation.
• Ability to cover travel cost with reimbursement after the fact.
• Ability to travel and work a varied schedule with flexible hours.
• Demonstrated ability to work with a wide range of people and commitment to belonging.
• Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.

• Shift: Evening and weekend work is required.
• Pay Band: B7.
• Salary: $43,888 annually.
• Salary to be commensurate with qualifications within the established range.
• Recruitment Period:
  Until Filled.
• Benefits: health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays.
• Tuition Assistance Program available after 6 months of full-time employment.

• All selected candidates must successfully pass a background check prior to starting.
• Credit check may be required for Positions of Trust and/or approved departmental Purchase Card usage.
• Motor vehicle reports are required for positions that require driving a university vehicle.
• Faculty hires must provide proof of completed academic degree(s) and transcripts.
• All employees must adhere to cybersecurity and privacy policies.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.