Assistant Director- Academic Success Center at Augusta University Augusta, GA

Job Summary

The Assistant Director (AD) of the Academic Success Center is a leadership position within the unit. The AD develops and monitors peer education programs, workshops, and academic enhancement opportunities while cultivating positive relationships with students, faculty, and staff. Reporting to the Director of ASC, the AD also serves as primary administrator of technology systems and provides leadership and assistance in data collection, management, web‑based technology, and reporting.

The AD provides supervision for full‑time Academic Success Coaches (professional staff) in the department.

• Support the Goals of the ASC:
  • Collaborate and communicate with faculty regarding subject matter content to ensure tutoring supports academic course content.
  • Work with Peer Educators (PE) to provide workshops for students on topics such as study strategies, time management, and test preparation.
  • Provide feedback and follow‑up with faculty on student progress.
  • In conjunction with the Director, serve as liaison and collaborate with appropriate University programs, services, and organizations to develop programming to promote students' academic success.
• Engage in Data Collection and Develop Progress Reports:
  • Assess impact and effectiveness of ASC programming through data collection and analysis.
  • Contribute content to assessment plans and reports.
  • Create regular reports on tutoring services.
• Develop a Virtual Presence for ASC:
  • Develop online learning modules in academic specialty field to supplement general education coursework.
  • Create and maintain academic web content for workshops, seminars, etc.
• Engage with Students to Promote Academic Success
  
  Skills:
  
  
  • Contribute to development and submission of proposals to support tutoring, mentoring, and other programs that increase retention, persistence, and academic success of students.
  • Provide one‑on‑one and group workshops in academic content areas.
  • Provide one‑on‑one support to students in academic life skills as needed.
  • Teach a minimum of two ASII 1101 Learning for Success courses a year.
• Manage Academic Success Programming:
  • Manage full‑time professional staff including assigning student caseloads, responsibilities, mentoring, and performance evaluations.
  • Serve as primary coordinator for activities related to undergraduate academic success, including PE tutoring schedule, Course Learning Assistants (CLAs), workshops in special topics, PE training, regular staff meetings with PE, open houses, and other events.
  • Hire, train, mentor, evaluate performance, and supervise PE for the assigned subjects.
  • Organize tutoring and course learning assistant schedules each semester.
  • Work with the Director of the CLA to continually develop the quality of peer education and new initiatives that promote learning and the persistence of students in math and science courses.
  • Develop and maintain a tutoring program for academic programs.
  • Develop and implement effective processes for student‑tutors including recruitment, screening, orientations, pedagogical training programs, and professional development.
  • Develop a comprehensive tutoring schedule.
  • Manage tutor work schedules and provide ongoing supervision for large tutoring staff.
  • Work closely with Innovation in Student Success and Engagement Office Coordinator for payroll and documentation of student tutors.
  • Perform other duties as assigned.

Master's degree from an accredited college or university in education, social sciences, public administration, STEM, or related field.

• Minimum of five years of experience working with students in higher education, such as classroom instruction, Academic Student Support, Student Success Coaching, Academic Advisement, or a related field.
• Proficiency with personal computers, related hardware/software, web page maintenance and development.
• Experience with database management, such as Navigate or predictive analytics software.

• Proficient in Microsoft Office and other computer software/databases.
• A thorough understanding of the liberal arts and STEM education.
• Experience with BANNER, NAVIGATE, and student tracking software.