Assistant Dir Financial Aid

Overview

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University’s distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https:// is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https:// Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Job : 291606
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary: Regular

The Office of Student Financial Aid (OSFA) at Augusta University is part of Enrollment and Student Affairs. We are dedicated to providing guidance and assistance for students to help ease the financial burdens associated with their education. We inform prospective and current students of the resources and services available to them to secure funds for financing their education. We advise students of their eligibility for financial assistance, assist with completing documents, and counsel students regarding their rights and responsibilities of receiving aid.

Our goal is to help students, and their families make the best use of financial aid resources so they may achieve their educational accomplishments.

The Assistant Director of Financial Aid at the Health Sciences Campus provides leadership, supervision, and oversight for a team of Financial Aid Counselors serving students in the Medical College of Georgia (MCG), Dental College of Georgia (DCG), College of Nursing, and College of Allied Health Sciences. This position manages two Financial Aid Counselor II staff, ensuring equitable caseload distribution, compliance with federal and accrediting requirements, and delivery of high-quality financial counseling services.

Responsibilities include overseeing required one-on-one entrance and exit counseling for MCG students, coordinating financial literacy education and outreach presentations, and supporting regional campus visits in Athens, Savannah, Rome, and Albany. The Assistant Director ensures accurate and timely processing of specialized programs such as HRSA loans, scholarships, R2T4, and COA adjustments, while also monitoring student communications to provide responsive, student-centered service.

This role also collaborates with faculty, staff, and accrediting bodies to support reporting and data needs, accreditation reviews, and licensure requirements. In response to evolving compliance and accreditation expectations, the Assistant Director develops and implements structures, processes, and outreach strategies that sustain service quality, strengthen student success, and uphold institutional accountability across Augusta University’s health sciences programs.

• Supervision & Leadership: Provide direct supervision, guidance, and performance management for two Financial Aid Counselor II staff members on the Health Sciences Campus. Assign caseloads equitably, monitor workload distribution, and ensure staff deliver high-quality counseling and compliance support across MCG, DCG, Nursing, and Allied Health Sciences. Develop staff through training, mentoring, and professional development opportunities. Represent the Health Sciences Financial Aid team in meetings with campus leadership, faculty, and accrediting bodies, ensuring alignment of services with institutional goals.
• Counseling: Oversee and provide individualized…