Ast Dir-Academic Advisement Ct

Assistant Director

The Assistant Director (AD) is a part of the Academic Success and Planning (ASP) leadership team within the department of the Academic Advisement Center (AAC). The AD provides supervision in the department for full-time Academic and Career Advisors (professional staff) in addition to advisement in one of three meta-major-specific areas:
1) Science and Mathematics,
2) Business, Computing and Education, and
3) Arts, Humanities, and Social Sciences. As one of three ADs in the department, the incumbent will work in collaboration with the other two ADs to support the overall student success and to carry out the university-wide academic advisement strategy at Augusta University. The AD establishes the tone for a student-centered, high-performance culture that emphasizes excellence in service, quality, productivity, and standards by Academic and Career Advisors.

Reporting to the Director of the Advisement Center, the AD serves as primary administrator of technology systems and provides leadership and assistance in web-based technology, data collection, management, and reporting. In collaboration with the Director, the AD maintains operations, policies, and procedures consistent with student success initiatives. The incumbent will be required to develop and present workshops and develop positive relationships with students, faculty, and staff.

The duties include, but are not limited to:
Participates on the AAC Leadership Team, providing leadership and support to cross-functional area initiatives in a blended student services unit. Leads the advising program, which involves the progress of students from orientation through graduation, overseeing the review of students' academic performance, ensuring the timeliness of the student communication cycle, analysis of degree progress trends, and overseeing advising-related programming. Supports the Director in the development of annual goals for the AAC in collaboration with the AVP and staff.

Contributes to the strategic planning process for ASP and ongoing evaluation for improvement of services. Provides leadership in the development of innovative strategies utilizing technology (i.e., Navigate, College Scheduler, Smart Guidance, Banner, etc.) to provide the highest level of student contact and service to contribute to student success goals. Regularly utilizes advising technology to generate reports on student trends, risk indicators, usage data, etc.

Communicates findings with constituents to assess the impact and effectiveness of ASP programming through data collection and analysis; contributes content to assessment plans and reports. Champions the following key advising projects to ensure continuity of quality:
Academic probation/suspension, transfer students, dual enrollment students, student degree progress, advisor onboarding and professional development. Ensures a close and productive relationship with Career Academic and Professional Engagement (CAPE) Directors, programmatic faculty, and appropriate campus schools. Manages a student caseload of advisees and coordinates adequate staffing for day-to-day campus operations and special events. Serves as one of three senior academic and career advisors and manages a caseload of advisees.

Cross-trained in multiple majors, disciplines, and careers and assumes caseloads as needed. Monitors, advises, and tracks the retention, progression, and graduation of all students within assigned population. Manages full-time professional staff, including assigning student caseloads, responsibilities, mentoring, and performance evaluations to include:
1. Promoting effective teamwork and communication among all departments and other campus units capable of improving success, persistence, and timely graduation;
2. Serving as a liaison to the associated academic colleges and departments;
3. Teaching at least one INQR 1000 focused section per year;
4. Serving on University committees as necessary;
5. Anticipating issues and research information needed as background for the work of the other unit or collegiate leaders. Other:
Perform other duties as assigned.

Master's degree from an accredited college or university with a minimum of two years of academic advising experience, supervisory experience, and experience in varied student development, career development, teaching a first-year experience course, or professional experience in a college setting.

Master's degree from an accredited college or university in Academic Advising, College Student Personnel, Student Affairs and Higher Education, (psychological) Counseling, or other closely related field. Five years of full-time advising experience at the college/university level, exhibiting moderate growth in role; may include supervision or mentoring of others.

Knowledge of student information systems (for example, BANNER) is preferred. Knowledge of academic fields for advising disciplines. Knowledge of Microsoft Office Suite;
Knowledge of Degree Audit tools (Degree Works is…