Engineer I​/II - Operational Technology

JACKSON ELECTRIC MEMBERSHIP CORPORATION POSITION DESCRIPTION Engineer I – Operational Technology

Position Objectives:
Provide administration, support, and continuous improvement of the Cooperative's Outage Management (OMS) platform in order to achieve reliable outage response in accordance with the goals of the division and cooperative; provide technical assistance on the configuration and operation of the OMS platform by ensuring accurate outage data, effective outage restoration workflows, and real‑time system awareness; enhance outage response efficiency, improve restoration times, and maintain system integrity during both day‑to‑day operations and major storm events;

provide support for SCADA and Distribution Management System (DMS) environment, and to work and communicate in a team‑oriented environment in accordance with the vision, mission, and values of the Cooperative.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

• Require Bachelor’s degree in Engineering. Prefer a Degree in Electrical Engineering or Computer Engineering. Prefer significant progress toward EIT certification and undergraduate curriculum including engineering related to the field of electrical power distribution and transmission.

• Require one year of responsible electrical distribution experience including system operations, OMS, SCADA, DMS, or related technologies. Prefer experience supporting outage restoration, switching operations, or real‑time system monitoring.

• Require a thorough knowledge of basic electrical engineering principles including three‑phase power calculations, electrical rotating machines, transformer theory, and AC and DC circuit analysis. Prefer a working knowledge of electric distribution system design, components, and operations, including feeders, substations, reclosers, switches, sectionalizing devices, and protective schemes; understanding of electric outage restoration processes, switching procedures, tagging practices, and system reliability principles; and familiarity with Outage Management Systems (OMS) functionality including outage prediction, device hierarchy, crew management workflows, and restoration modeling.

• Require ability to pursue a continuous program of self‑development both inside and outside of work hours to further knowledge and accept increasing responsibilities.
• Require the characteristics necessary for providing effective leadership, guidance, training, and direction.
• Require ability to promote collaboration and clear communication across departments to enhance outage response and operational efficiency.
• Require the ability to develop, document, and maintain procedures related to outage management workflows, system modeling, data validation, and reporting.
• Require the ability to ensure operational and system performance data is collected, analyzed, and presented in a clear and meaningful format to support planning, reliability improvement, and decision‑making efforts.
• Require proficiency in the use of personal computers and applicable software platforms, including OMS, SCADA, DMS and related enterprise systems.
• Require ability to effectively prioritize workload, manage time during both routine operations and major outage events, and contribute constructively to planning efforts, budgeting discussions, workflow improvements, and operational reporting.

• Reports to:
  
  Director, Operational Technology.
• Directs:
  None.
• Internal:
  Acts as a team member, developing supportive relationships essential to the success of the position and encouraging teamwork and cooperative spirit throughout the organization.
• External:
  Maintains supportive relationships with members, consumers, the general public, and other external contacts to assure positive results.
• Work is primarily sedentary; requires visual acuity in machine operation with inspection; requires ability to hear, speak, and perform repetitive motions; and is not substantially exposed to adverse environmental conditions.