Critical Environment Engineer

Responsibilities

• Provide technical support to all aspects of data center operations, including the operation, maintenance, and repair of mission‑critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activity and installations, in coordination with QTS Development Team and external construction resources, to ensure system design, installation and testing adhere to operational standards.
• Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions, drawings for customer move‑ins and turn‑ups, including deployments and power circuit installations.
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures.
• Support implementation and audit of local standard operating procedures.
• Support various accreditation, certification and compliance initiatives as may be required by QTS.
• Maintain compliance with local health & safety (i.e., OSHA) standards and national electrical and building codes.
• Interface with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process.
• Assist in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assist in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes.

• Bachelor’s degree or professional equivalent.
• Five or more years of direct experience with engineering‑related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering).
• HVAC or critical power certifications or equivalent professional experience.
• Ability to travel up to 50% to other data center locations as required.
• US Citizenship required by law due to federal customer contracts.

Seven or more years of direct experience with facilities engineering related activities in a data center environment.

• Ability to develop solutions and create technical plans on projects.
• Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality, reliability and continuously drive down operating costs.
• Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers.
• Knowledge of electricity and medium to low voltage electrical distribution systems.
• Experience with emergency backup systems (generators, UPS, battery backup).
• Knowledge of preventative maintenance and work order software systems, single line drawings, critical scripted work, and sequence of operations.

Competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program; and other company benefits. This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information & testing, family & medical leave, protected veteran status, or any other characteristic protected by law.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.