Premier Invoicing Specialist

Premier Invoicing Specialist - $12 per hour

• Full-time

Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through  Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.

• The Big Builders Collections Representative is responsible to contact
• customers to resolve invoice issues as it relates to account delinquencies and
• chargebacks. The customer base includes customers identified per the current
• guidelines for Big Builders. The incumbent will examine balances due and
• coordinate with customers on payments made/outstanding; develop action plans for
• each file assigned, establish contact with customers through appropriate
• avenues. Job duties will include contacting customers on delinquent balances,
• initiating appropriate action, and maintaining accurate records and
• documentation. Collections Representative is responsible for full compliance
• with the FDCPA. The position requires an aggressive, goal-oriented individual
• with excellent customer service and negotiation skills, along with the capacity
• to research data and problem solve. Strong communication skills are a must, both
• in person and via the telephone.

• HS Diploma
• 1-2 years Collections experience
• Ability to pass background
• and drug test
• Knowledge of Microsoft
• programs

All your information will be kept confidential according to EEO guidelines.