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Customer Service Representative Banking Domain
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-06-26
Listing for:
Coforge Limited
Full Time
position Listed on 2026-06-26
Job specializations:
-
Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Customer Service Representative with Banking Domain
Job Description
Coforge is hiring for Customer Service role with below skillset :
-
- High school diploma or equivalent required.
- Minimum 1–2 years of experience in:
- Credit card disputes
- Fraud operations
- Banking operations
- Experience using dispute management systems and case management tools.
- Strong analytical and investigative skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple cases and meet deadlines.
- Proficiency with Microsoft Office applications.
- Typing speed with accuracy of a minimum of 45 words per minute
- Associate's or Bachelor's degree in Business, Finance, Banking, or related field.
- Knowledge of Regulation E, Regulation Z, card network rules, and dispute resolution processes.
- Previous work experience in banking, fintech, payment processing, or card services operations.
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