Administrator, Ophthalmology & Otolaryngology

Administrator, Ophthalmology & Otolaryngology

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

The Administrator is responsible for the day-to-day administrative, business and financial operations for the AU Departments of Ophthalmology and Otolaryngology. The Administrator has oversight for the Departments of Ophthalmology and Otolaryngology Ambulatory Practice Sites in the Medical Office Building (MOB) and the second floor of the main hospital. The Administrator has responsibilities for ensuring high quality patient/family centered care, including ready access to Ambulatory Care Services, as well as achieving optimal business performance for the Practice Sites and the Health System.

The Administrator has responsibility for adherence to AU and Health System policies and procedures.

The responsibilities include, but are not limited to:

General Responsibilities

Responsible for the daily administrative, operational, and financial management of the AU Departments of Ophthalmology and Otolaryngology and their ambulatory practice sites.

Ensures high-quality, patient-centered care, operational efficiency, regulatory compliance, and adherence to AU and Health System policies.

Oversees staff supervision, financial performance, program development, project coordination, and facility operations.

Assists with business planning and implementation while fostering collaborative relationships to support organizational goals and enhance patient care services.

General Administration - Ophthalmology and Otolaryngology

Oversees departmental operations, staff, and administrative functions for Ophthalmology and Otolaryngology.

Manages budgeting, financial performance, reporting, and compliance with institutional policies.

Leads recruitment, supervision, and development of administrative staff, faculty, and APPs.

Oversees space, property, and resource management to support departmental goals and operations.

Operations & Patient Care

Leads day-to-day operations of ambulatory practice sites, ensuring efficient, patient- and family-centered care and excellent customer service.

Develops and implements clinical and operational services to improve patient access, satisfaction, and care delivery.

Collaborates with physicians, faculty, and staff to optimize patient flow, access standards, and clinical performance.

Financial & Business Management

Oversees all financial operations, including budgeting, revenue cycle management, billing, collections, reimbursement, financial reporting, and expense control.

Develops business plans, revenue enhancement strategies, and growth initiatives to improve operational and financial performance.

Monitors financial results and implements corrective actions to maintain budget compliance.

Recruits, supervises, mentors, and develops clinical staff while promoting accountability, teamwork, and professional growth.

Supports physician and staff engagement through effective communication, leadership, and change management.

Maintains a culture focused on service excellence, quality care, and continuous improvement.

Quality, Compliance & Performance Improvement

Leads quality improvement initiatives and monitors key performance indicators to achieve operational and clinical goals.

Ensures compliance with regulatory, accreditation, and organizational standards, including documentation and reimbursement requirements.

Develops and implements policies, procedures, and corrective action plans to support operational excellence and patient safety.

Strategic Growth & Resource Management

Identifies opportunities for program expansion, new business development, and community outreach.

Oversees facility operations, space utilization, technology, and information systems to support practice growth and efficiency.

Supports clinical, educational, and research initiatives through strategic planning, resource management, and…