Banquet Server

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Demonstrate core values of Goodwill Industries by modeling Service, Ownership, Accountability and Respect (SOAR).Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience.

Set up banquet room as requested by the supervisor to include glassware, serviceware, linen

Attend roll call meetings before events kick off in order to learn function particulars, including Goodwilll and guest expectations

Greet and welcome guests and respond to their requests in a courteous and friendly manner

Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet

Quickly remove dishes as guests finish each meal at the end of each meal or function

Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages

Replenish beverages when necessary, and check with guests to make sure they are satisfied

After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions

Follow attendance rules and always go to work on a regular basis

Perform other related functions that may be assigned.

EXPERIENCE/KNOWLEDGE/

SKILLS:

Banquet experience preferred

Must be willing to relate cordially with other members of the team and help co-workers with their job duties

Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette

Ability to understand and apply written product labeling instructions to ensure the safe application of such products.
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