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Guest Experience Manager - Front Office & Revenue Growth
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-08-22
Listing for:
InterContinental Hotels Group
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
Inter Continental Hotels Group in Augusta, GA seeks a Front Office Manager to own guest impressions from registration to concierge services. You will coach the front office team to deliver memorable welcomes and engage guests to resolve issues, while upholding service standards.
Responsibilities include budgeting input, driving walk-in revenue, and up-skilling staff on PBX procedures. You will report to the Director of Rooms and lead a multi-specialty front desk team, fostering an inclusive,
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