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Guest Experience Supervisor - Front Desk & Reservations
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-09-03
Listing for:
InterContinental Hotels Group
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Inter Continental Hotels Group in Augusta, GA seeks a Front Desk Supervisor to oversee the front desk function, train staff, and ensure service standards across facilities and reservations systems.
Responsibilities include handling guest check-ins/outs, upselling, processing transactions, resolving issues, and coordinating with other departments to maximize guest satisfaction. Must be fluent in English; some college preferred; high school diploma required; nights/weekends may be required.
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