Human Resources Associate - Substitute Management

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• Position Type:
  Oth Classified Support Person/ Human Resources Associate
• Date Posted: 8/6/2026
• Location:
  
  Instructional Support Center
• Date Available:
  
  10/01/2026

Job Code:
Human Resources Associate - 030385 Standard

Hours:

40 Department:
Substitute Management - 282648 Empl Class: NA

Minimum Salary: $40,152.00/Annually

Maximum Salary: $67,170.00/Annually

Scheduled Days: 245

Target Openings: 1

License and Certification

Qualifications:

• Current professional HR certification issued by HRCI (PHR or SPHR) or SHRM (SHRM-CP or SHRM-SCP Preferred

Education

Qualifications:

• H.S. Diploma or General Education Degree or equivalent Required
• Bachelor's Degree in related field Preferred

Experience

Qualifications:

• 3 years in an office/clerical environment Required
• Experience in human resources Preferred

Skills

Qualifications:

• Ability to communicate with others in an effective and tactful manner
• Ability to exercise independent judgment, troubleshoot, and solve problems
• Ability to work accurately with employee data
• Ability to write routine correspondence and speak effectively with employees
• Strong organizational skills and the ability to multitask in a high-volume processing environment
• Ability to work as part of a team
• Flexibility and adaptability to change
• Ability to maintain a high level of professionalism and confidentiality
• Ability to represent Gwinnett County Public Schools in a positive and professional manner
• Strong computer skills with a working knowledge of Microsoft Office required
• Knowledge of People Soft and Absence Management preferred

Provide assistance in the organization, coordination, and implementation of all substitute management administrative processes within the Human Resources Division.

• Process substitute data in the People Soft system in an accurate and timely manner.
  • Enter, update, and/or retrieve information from various human resources systems to process substitute transactions.
  • Assist local schools in locating available substitutes for daily and extended substitute positions.
  • Complete requests for substitute extended pay in an accurate and timely manner.
  • Work with the Payroll Services Department for payment processing and resolve any substitute payroll discrepancies.
  • Work to resolve issues in substitute management or refer issues to supervisor as appropriate.
• Review, monitor, and process substitute applications in the applicant management system, Frontline, in an accurate and timely manner.
  • Explain the substitute application process to potential applicants.
  • Respond in-person, by telephone, or e-mail to candidates throughout the hiring process to ensure excellent customer service.
  • Monitor incomplete applications and notify applicants of documents needed.
  • Assist with the criminal background check process for substitutes and ensure all documentation is submitted.
  • Assist candidates with the online substitute training programs, including completing the enrollment process, answering questions, and obtaining / uploading certificates of completion to applications.
  • Assist with the maintenance and reporting in the district's Learning Management System for all substitute training programs.
  • Review and submit completed substitute applications for processing in People Soft.
• Assist with all functions, scheduling, and activities related to Substitute Teacher Orientations as assigned.
  • Assist in preparing communication materials for Substitute Teacher Orientations as assigned.
  • Communicate substitute processes and the automated substitute management system to new hires.
  • Ensure world-class customer service is provided to all candidates at Substitute Teacher Orientation.
• Assist with the functions associated with maintaining an active substitute pool.
  • Ensure applicable retiree and part-year employees are added to the substitute pool.
  • Assist with the substitute mass termination process…