Database Services Manager

Database Services Manager

Job

Location:

Augusta University

Position:
Full Time

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Our mission is to generate greater engagement and philanthropic support from individuals, corporations, foundations, and the community at large for the teaching, scholarship, research, clinical, and service missions of Augusta University. Our goal is to be an enabling force in our organization by helping the university, our donors, partners, and friends to discover what's next.

Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad‑hoc end‑user reports.

This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review.

• Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develop and recommend data quality audits and reporting to assess integrity and implement improvements. Develop and implement data input quality control processes to ensure efficient, accurate and complete data entry.
• Analyze data requests to determine the needs of users and respond to ad‑hoc information requests from end users. Interact with end‑users of data to design and produce lists and reports that effectively meet their needs. Create and maintain database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulate, edit, and combine data from various resources (e.g., MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports.
• Develop and document relevant business processes for users of new or upgraded systems and provide customer support in the training and proper use of systems various Blackbaud other systems and tools used in Advancement. Build and maintain data dictionary and relevant code tables for Advancement systems.
• Maintain interfaces between donor, alumni and university information systems. Execute data imports/exports and communicate with external data stewards (e.g., Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate.
• Perform regular data…