Business Systems Coordinator

Business Systems Coordinator serves as a functional expert for our CRM system, configuring and executing email campaigns for multiple AU units under the authority of the EVP. This position acts as a subject‑matter expert on email campaign operations—distributing, creating, communicating, and applying best practices to continually improve results. The majority of the day involves planning, configuring, editing, QA, deploying, and reporting on contacts, accounts, constituent groups and email and text messaging campaigns.

It requires a multitasking self‑starter with strong technical email production, project management, analytical, and communication skills. The coordinator works with stakeholders, writers, project managers, digital marketers, creative designers, outreach teams, and analysts.

• Build, QA, and deploy multiple email campaigns per week for various newsletters.
• Maintain subscriber data, imports, and segmentation using listed tools and databases.
• Set up, configure, and manage marketing automation campaigns.
• Manage internal audience cross promotion using newsletter ads, onsite tools, etc.
• Build web‑based audience sign‑up and marketing pages using web CMS, update and manage internal newsletter and account pages.
• Other duties as assigned.

• Bachelor's degree from an accredited college or university with at least three years of related experience, OR
• Associate’s degree from an accredited college or university with at least five years of related experience.

• Preferred educational qualification: bachelor’s degree from an accredited college or university.
• Proficiency with CRM and ERP systems (e.g., Salesforce Marketing Cloud, SLATE, Banner, Axiom).

Shift: Days, Monday–Friday (work outside of normal business hours may be required for an exempt level position). Pay band: B10. Salary range: $52,500 – $65,600 annually. Benefits include health, dental, and life insurance, Teachers Retirement System (or optional retirement plan), earned vacation, sick leave, and 13 paid holidays.

All selected candidates must successfully pass a background check review prior to starting. Depending on duties, a credit check or motor vehicle report may be required. Faculty hires must provide proof of completed degrees and, if trained abroad, an educational credential evaluation. Employees are responsible for ensuring confidentiality and integrity of sensitive information.

Augusta University is an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.