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Head of Technical Support & Customer Experience

Job in Augusta, Richmond County, Georgia, 30910, USA
Listing for: Harris Computer
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Harris Computer is seeking a Manager of Support to lead the Technical Support Team, ensuring a high level of customer satisfaction with the Smart

COP product portfolio. You will manage day-to-day activities, set targets, audit processes, and deliver training programs for continuous team development. The ideal candidate will have strong leadership, customer service skills, and a preferred Bachelor's degree in a technical discipline. The position has a salary range of $65,000 - $75,000/year with up to 30% travel required.
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