Sr IT Manager

We anticipate the application window for this opening will close on - 20 May 2026

At Mini Med, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role At Mini Med, we are always working for our patients, doctors and our employees. Touching lives everyday and making a difference in how we serve the community. Do you have a passion for innovating and developing next generation of Diabetes technology systems and platforms? Are you excited to be a member of the team that designs technology solutions to transform customer experience and modernize business processes?

Are you interested in developing and implementing strategies that align with the company's overall goals and objectives, lead and motivate teams to achieve high levels of productivity and efficiency?

If so, you’ll be an awesome team member of our Digital Technology team!

At Minimed, we are looking for a Senior Manager who will be responsible for overseeing the daily operations of our Digital Technology CRM Team. In this position, you will lead a team of employees and ensure that they are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills.

The ideal Senior Manager should possess strong leadership and communication skills, as well as the ability to analyze data and make informed decisions. They should have a proven track record of success in their field and be able to adapt to changing business environments and priorities. Senior Managers should also be able to work collaboratively with other teams and stakeholders to achieve company-wide goals.

Responsibilities may include the following and other duties may be assigned.

Manage strategy, planning, and execution:

Driving statistical planning and deriving strategic goals

Defining the objectives, KPIs and enablers for the business unit.

Planning technology roadmap to provide innovative solutions.

Providing scope and direction to nationwide programs and defining trends

Manage business, IT, and stakeholders:

Improving operational efficiency and increase profitability through continuous improvement.

Growing business partnerships and mutually beneficial communication framework.

Enabling trust with stake holders to consistent delivery with quality

Hiring, Objective Setting, Performance Management, Training, and Development:

Acquiring and nurturing the right talent to meet the challenges of the business.

Ensuring objective and frequent feedback to employees to drive ownership, awareness, and accountability.

Managing vendors and planning for budgets

Ensuring that employees go through mandated hours of training and are up to date on organizational needs

Planning for the future, Prioritization, Positioning, Forecasting, and Budgeting:

Defining the technology migration strategy for the organization

Driving and delivering key programs in phases to match technology and business transformation needs.

Investing in future technology solutions to reprioritize based on need.

Planning the budget for the organization based on Strategic Programs Minimum Requirement:

Bachelor’s degree in Engineering, Science, or technical field with a minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

Nice to Haves:

Prefer 10+ years of work experience in IT industry and 4+ years of experience working as a Senior Manager Prefer around 6 years on salesforce platform

Moderate level understanding of Salesforce product suites including sales, service, experience clouds.

Experience defining technical architecture diagrams, identifying gaps between current and desired states.

Strong understanding of environment management, release management, code versioning best practices and deployment methodologies

Familiarity with authentication patterns (SAML, SSO, oAuth); platform security capabilities; data visibility considerations

Knowledge about data integration tools and experience integrating salesforce with other business applications.

Ability to delve into custom salesforce apex code to debug issues and develop code for proof concepts.

Salesforce certifications in one or more areas (Application Architect, System Architect, Platform Developer, Administrator)
Experience in Additional Salesforce Clouds (Health Cloud, Commerce Cloud, Experience Cloud, Marketing Cloud)
Experience customizing and/or integrating with App Exchange Products/ third party Apps Experience developing Apex Frameworks and or utilities for  platform.

Ability to analyze performance issues arising and provide a remediation plan for custom code…