Wallet Product Manager

Who We Are

We are B2

Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.

We are looking for a Payments & Wallet Product Manager who owns one of the most critical systems in the business and who gets things done. Not just shipped, actually done, with impact you can point to and learnings you can build on. This is not a surface-level checkout optimisation role. You will be responsible for a complex, distributed wallet and payments ecosystem, spanning frontend UX, backend order orchestration, fraud systems, KYC flows, and multiple global payment providers.

• Improve conversion, approval rates, and payment success
• Reduce friction, failure, and drop-offs
• Drive wallet intelligence and personalisation
• Leverage AI, ML and Data Science to optimise every step of the payments funnel

You are ambitious and naturally curious. You bring energy to the problems you work on, hold multiple threads without dropping them, and have a clear-eyed view of what matters most at any given moment. You move fast without losing quality, and you are comfortable making calls with incomplete information because you know that waiting for certainty is its own kind of risk.

You bring solid product foundations discovery, delivery, prioritisation, stakeholder management and you own the outcomes of your work, not just the process. You are technically literate enough to have real conversations with engineers about trade-offs and system design. And you are actively exploring how AI tools can make you sharper, faster, and more effective across all of it.

This is a role with real ownership. You will not be handed a backlog to execute, you will be expected to form a point of view, make the case for it, and drive it through to outcomes. If that sounds like the job you want, read on. If you like solving messy, high-stakes problems across UX, backend systems, and data, this is your role.

• Deeply understand player behaviour across the payments funnel:
  Where users drop, why payments fail, what drives conversion
• Use data (leveraging tools such as Big Query, Tableau, or Looker), session replays & heatmaps, payment logs & provider metrics
• Continuously analyse approval rates, payment latency, provider performance, fraud / KYC impact

You are expected to question everything. Assumptions are your enemy.

• Drive AI-powered routing optimisation:
  Select the best provider dynamically per user.
• Identify patterns in payment failures, fraud signals, behavioural drop-off
• Partner with Data/ML to move from rule-based to predictive systems
• Build models for purchase likelihood, optimal top-up amounts, payment method preference
• Implement smart retry logic, real-time recovery flows, personalised checkout/prize redemption experiences

This is not optional. AI is a core part of the role.

• Build intelligent wallet experiences:
  Suggested top-ups, currency optimisation, personalised offers
• Improve balance visibility, transaction history clarity, deposit to gameplay to redeem journeys
• Work with Risk & Payments & Fraud teams to reduce fraud and chargebacks, optimise KYC flows (reduce friction, maintain compliance)

• Own delivery for your product area end-to-end: from spec to launch.
• Drive and/or write clear product specs that give engineers and designers a real target without over-prescribing the solution. Use AI to draft faster and spend more time on the decisions that need your judgment.
• Manage a healthy backlog: well-prioritized, well-understood by the team, and connected to goals that matter, such as revenue, conversion and player experience.
• Identify and surface blockers early. If something is at risk, the right people know about it before…