Principal Solution Architect - Hybrid Infrastructure

Job Summary

The Principal Solution Architect – Hybrid Infrastructure is a field‑based technical pre‑sales role that focuses on developing comprehensive Hybrid Infrastructure solutions for CDW’s Education customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Hybrid Infrastructure services business.

• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long‑term goals and requirements and crafting solutions that build towards the desired end goals.
• Maintain strategic relationships with customers, internal sales & delivery management, acting as a trusted advisor to drive business growth.
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/sales as a strategic advisor and being seen by teammates as an expert in the field.
• Act as a subject‑matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing‑approved online activities, such as Linked In, blog posts, online magazine, etc.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers.
• Mentor and coach solution architects around best practices to engage with coworkers and customers.

• Bachelor’s Degree or equivalent experience.
• Minimum of eight years in technical, pre‑sales, or post‑sale delivery role.
• Experience designing and architecting Hybrid Infrastructure tailored to CDW’s client needs.
• Experience designing and architecting Datacenter and Hybrid solutions tailored to CDW’s client needs.
• Familiarity with major vendors (Dell, HPE, Lenovo, Net App) and platforms (VMware, Microsoft Server, Hyper‑V/Azure Local, Nutanix, Veeam), as well as exposure to public cloud (Azure or AWS).
• Motivated, self‑starting, and able to independently perform high‑quality work with minimal guidance.
• Understand industry‑specific challenges, regulations, and best practices; tailor recommendations and position the company’s solutions effectively within the industry landscape.
• Able to work effectively in a team, lead technical discussions, and influence decision‑making.
• Provide guidance and mentorship to junior team members.
• Have a customer‑centric mindset and be able to understand and articulate customer needs effectively.
• Possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner.
• Build relationships, understand customer pain points, and provide tailored solutions.
• Design and communicate comprehensive solutions that address customer requirements, business challenges, and build consensus around the final solution.
• Skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers.

Pay range: $145,600 ‑ $211,870, depending on experience and skill set.

Annual bonus target of 25% subject to terms and conditions of plan.

Benefits overview:  ranges may be subject to geographic differentials.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.