Senior Research Applications Engineer

Senior Research Applications Engineer

Job

Location:

Augusta University

Employment Type:

Full Time

Provide advanced technical expertise for the implementation, configuration, integration, and operational support of research applications and user-facing service platforms that support Augusta University's research enterprise, including research computing, HPC, and AI initiatives. Enable researcher access to shared computing resources through well designed application workflows, integrations, documentation, and training. Lead application service delivery, workflow enablement, and user support to ensure research platforms align with institutional standards, compliance requirements, and evolving research needs while supporting effective and sustainable use of advanced research infrastructure.

• Design, install, configure, test, implement, maintain, and support research applications, open-source applications, user-facing service platforms, interfaces, and workflow solutions that support clinical, academic, and administrative research activities, including research computing, HPC, and AI-enabled services.
• Collaborate with faculty, researchers, business units, vendors, open-source communities, and IT teams to define requirements, validate solutions, and coordinate implementations aligned with research priorities, institutional standards, compliance requirements, and evolving user needs.
• Build, support, and maintain integrations, interoperability solutions, APIs, data exchanges, reporting capabilities, and automation processes across assigned research applications, open-source platforms, enterprise systems, HPC services, and AI-enabled environments.
• Analyze user needs, application issues, service workflows, and business requirements to deliver enhancements, modifications, and scalable solutions that improve research operations and enable researcher access to shared computing resources.
• Perform application and interface testing, change management, release support, and production troubleshooting to ensure stable, secure, and reliable operation of research applications, open-source platforms, user-facing services, and related environments.
• Develop and maintain technical documentation, configuration records, user procedures, knowledge resources, and training materials that support effective adoption and sustainable use of research applications, open-source tools, HPC services, and AI-enabled platforms.
• Perform additional duties as assigned in support of research computing, HPC, open-source application services, AI-enabled services, and institutional priorities.

Bachelor's degree from an accredited college and at least six years of experience supporting complex computing or data environments OR Associate's degree from an accredited college or university and eight years of experience supporting complex computing or data environments.

• Experience supporting research application services in a higher education, research, or academic medical center environment.
• Experience supporting application integrations across research and enterprise platforms in a complex institutional setting.
• Experience supporting secure, compliant, and service-oriented application environments used for research activities.
• Proficiency with scripting, automation, version control, and related tools used in application support and operational efficiency.
• Experience working in cross-functional teams with architects, engineers, vendors, and research stakeholders to deliver technical solutions.
• Knowledge of research application services and platforms, including tools that support research computing, HPC, AI, and enterprise research activities.
• Experience with APIs, ETL workflows, secure data exchange, and database connectivity across institutional platforms.
• Experience in troubleshooting, automation, performance support, documentation, and service delivery in complex application environments.

Knowledge

• Research application platforms and services that support research operations, data collection, workflow enablement, and enterprise research activities.
• Application configuration, deployment, integration, and operational support practices.
• Databases, APIs, ETL processes, and secure data transfer methods used in institutional and research environments.
• Compliance frameworks and institutional standards, including HIPAA, FERPA, GDPR, and IRB requirements.
• Scripting, automation, version control, and technical support practices used in application administration.

Skills

• Detail-oriented with strong prioritization and organizational skills.
• Application configuration, deployment, and troubleshooting in research and enterprise environments.
• System integration, API support, ETL workflow development, and secure data exchange.
• Scripting, automation, and operational support for application services.
• Technical documentation, knowledge-base development, and user support.
• Strong written and verbal…