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Customer Experience Mgr
Job in
Augusta, Richmond County, Georgia, 30903, USA
Listed on 2026-06-02
Listing for:
E-Z-Go
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets
products under several different brands. Its vehicles are found in environments ranging from golf courses to
factories, airports to planned communities, and theme parks to hunting preserves.
Responsibilities:
* Execute the full product order lifecycle including order placement, production, shipment, delivery, and cash collection of Golf and PTV products.
* Serve as the voice of the customer while making decisions related to prioritization and organization of the order-to-cash process.
* Act as single point of contact and direct support for assigned territory accounts.
* Communicate with cross-functional teams to influence business decisions that impact customer demands and the order-to-cash process.
* Provide accurate and timely information to applicable parties regarding order status.
* Manage, maintain, and organize 100 orders per month in various stages of the order-to-cash process.
* Maximize customer satisfaction through routine communication and exceptional service.
Qualifications:
* Education:
Bachelor's degree in Business Administration, Sales, or related field required
* Years of
Experience:
P1- 0 years of experience required/ P2- 2 or more years of experience required
* Software Knowledge:
Excel, Microsoft Office, SAP, Salesforce preferred
* Customer facing experience preferred
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