REDCap Administrator

* About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https:// is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Location

Augusta University
- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The REDCap Administrator manages the REDCap data capture platform, overseeing user access, building and configuring study databases, designing data collection forms (instruments/surveys), providing user training/support, ensuring data security/integrity, and troubleshooting technical issues for researchers. They bridge technical and research needs, helping studies move from development to production, ensuring compliance, and optimizing workflows using features like tracking forms.

Responsibilities

The duties include, but are not limited to:

SYSTEM ACCESS:
Manage user provisioning, roles, permissions, and audit logs. Enforce least-privilege access and institutional SOPs. Create/manage user accounts, set permissions, and audit logs. Guide researchers through project setup (instruments, events, modules). Configure project databases, design data collection forms (surveys, data entry), and set up complex logic (branching, piping).

SYSTEM PERFORMANCE:
Monitor system performance, security, and capacity. Coordinate upgrades, patches, and external module lifecycle. Troubleshoot issues, assist with data management, and resolve technical problems for users. Implement data quality checks, ensure compliance with privacy regulations (IRB), and maintain data security. Establish and maintain governance workflows for project review/approval, data retention, and export controls. Define and track KPIs for platform adoption, data quality, uptime, ticket, and training impact.

PROJECT COORDINATION:
Consult with study teams to translate protocols into REDCap projects (instruments, events/arms, longitudinal design). Validate project configurations for data integrity, workflows, and regulatory compliance. Provide best-practice templates and libraries (common instruments, longitudinal frameworks, event mappings).

PROVIDE SUPPORT:
Provide Tier 2/3 support. Troubleshoot complex issues, triage tickets, and communicate release notes/changes. Implement periodic audits for permissions, PHI handling, and data exports.…