Systems Administrator - Transportation & Development

SYSTEMS ADMINISTRATOR - TRANSPORTATION & DEVELOPMENT

SYSTEMS ADMIN - T&D

CLASSIFICATION

TITLE:

SYSTEMS ADMINISTRATOR/TRANSPORTATION & DEVELOPMENT

Performs technical work associated with data management, retention, analysis, retrieval; application support, analysis, and operation; workflow processes, systems and office procedures in order to support and improve accuracy, efficiency, timelines, and quality of departmental operations and delivery of services.

• Identifies, defines, coordinates, and prioritizes data and software needs of the Transportation and Development Department; interacts with users to define details of workflow; input data, output requirements, and internal controls, and to determine computer system requirements; develops and reviews department reports/charts and studies workflow methods/procedures to evaluate strengths/weaknesses of existing systems; recommends solutions to data processing needs, such as development of applications and/or purchase of software/hardware.
• Supports, maintains and enhances existing computer applications to meet changing requirements of users; conducts research to determine how modifications will affect existing software applications.
• Identifies technology improvements opportunities to improve operations and delivery of services.
• Develops, maintains, improves and manages department-wide data management guidelines, processes, and policies.
• Acts as a liaison between the department and software vendors concerning operation, problems, enhancements, etc.
• Provides support to users including intensive application training, information, support, and assistance regarding software applications, computer operations, procedures, problems, upgrades, and other related issues.
• Maintains a working knowledge of a variety of computer operating systems and software programs, which may include MS Windows products, MS Office products, Geographic Information Systems (GIS), SQL and other database programs, word processing, spreadsheets, desktop publishing, e-mail, instant messaging, client access, utilities, information retrieval, report generation, communications, diagnostic, graphical, engineering software, and other programs.
• Provides input and/or performs research on software and equipment purchases.
• Diagnoses and repairs problems related to application operation and processing, troubleshoots errors with computers, servers, networks, printers, and other peripherals.
• Communicates with supervisors, employees, users, other departments, vendors, outside companies, the public, and other individuals as needed to coordinate work activities’ review status of work, exchange information, or resolve problems.
• Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate.
• Collects, queries, and analyzes data to find trends; determines current and forecasts future needs for optimal department efficiency.

• Conducts field surveys to locate and identify infrastructure elements and to record, measure, describe various data related aspects of the infrastructure.
• Monitors working conditions of equipment; performs computer maintenance tasks, cleans equipment as needed.
• Participates as needed in repair/response efforts related to inclement weather conditions, natural disasters, and other emergency situations.
• Performs other related duties as required.

Bachelor’s degree in Computer Science, Data Processing, or closely related field; supplemented by two (2) years of previous experience and/or training involving managing Windows servers, computer programming, end user training, personal computer installation of both hardware and software, and computer operation; or any equivalent combination of education, training, and experience. Must possess and maintain a valid Georgia driver’s license. Familiar with transportation and public works operating environment is preferred.

• Physical Ability: Tasks require the regular and sustained performance of moderately physically demanding work, typically…