Mgr, Regional Campus Technology Operations

* About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https:// is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Location

Augusta University
- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Division of Information Technology is the backbone of Augusta University. IT manages all Augusta University systems, networks, data, and applications while safeguarding our digital information. IT strives to provide stable, reliable, and secure IT access for students, faculty, staff, clinicians, patients, researchers, and visitors. As the central IT service provider for Augusta University and many of AU Health's IT services, IT is responsible for Augusta University's most critical IT resources, including the wired and wireless network;

email, telephone, and online collaboration services; information security; software licensing; and a host of other systems and applications.

Job Summary

The Manager provides direct leadership for IT operations at regional AU campuses. This includes supervising campus-based IT professionals, coordinating day-to-day technology support, and managing technology integration for new and existing facilities. The role requires collaboration with faculty, staff, and administrators at regional sites to ensure that academic and clinical activities are fully supported by technology services. The Manager also serves as the primary liaison between distributed campuses and enterprise IT leadership, ensuring alignment of service standards, compliance, and resource allocation.

Responsibilities

The duties include, but are not limited to:

MANAGE THE DAILY OPERATIONS OF IT SUPPORT:
Manage the daily operations of IT support at all regional MCG and DCG campuses, including device management, network coordination, and end-user support.

LEAD PLANNING AND IMPLEMENTATION:
Lead planning and implementation of IT services for new facilities and renovations at distributed sites, coordinating with central IT, Facilities, and campus stakeholders.

SUPERVISE, COACH, AND EVALUATE IT STAFF:
Supervise, coach, and evaluate IT staff assigned to regional campuses, ensuring professional development and high-quality service delivery.

COLLABORATE WITH INSTITUTIONAL LEADERSHIP:
Collabo…