Tech Support Team Lead - NOC Operations; x
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-07-13
Listing for:
QTS Realty Trust
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Technical Support, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
QTS Realty Trust is seeking a Supervisor, Technology Support to lead the Technical Customer Service Representatives in the Operations Support Center. You will manage tickets, monitor the phone queue, and ensure timely, reliable technical support for customers on a 24/7 basis.
The role requires leadership, deep troubleshooting, and cross‑training to build a capable team. Shift work including holidays is required in this dynamic global operations environment.
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