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Software Support Specialist — Frontline & Training

Job in Augusta, Richmond County, Georgia, 30910, USA
Listing for: i3 Verticals, LLC
Apprenticeship/Internship position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Software Support Specialist — Frontline Help & Training

i3 Verticals, LLC is seeking a front-line technical support specialist to assist external clients with our proprietary software via phone, email, and remote access. You will build relationships with teammates, management, in-house developers, and clients, identify and resolve issues, and document findings.

Training clients on new versions will also be part of the role. This position requires strong troubleshooting, communication skills, and the ability to juggle multiple tasks in a fast-paced

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