Project Manager IV - Utlities

Supervises assigned staff, manages and evaluates the development, design, and implementation of technology projects within the guidelines of local, state, and federal laws, County ordinances, County policies and procedures, departmental regulations, and technical manuals. Reports to the Deputy CIO - Business Application Services or other designated person and works with directors, supervisors, elected officials, vendors, consultants, outside agencies, and other IT professionals to implement and utilize computer resources.

KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS

* Performs project management, implementation, testing, upgrade, support, and training for application systems and departments.

* Manages, develops and implements troubleshooting, problem solving, testing techniques, and data conversion processes within the context of application support. Manages, analyzes and maintains application security.

* Manages the Advanced Metering Infrastructure (AMI) Network and Programming, as well as overseeing all software development, planning, deployment, support, and maintenance of the related applications and interfaces.

* Performs business analysis and documents business requirements based on customer business needs, and recommends appropriate hardware and/or software solutions.

* Designs, develops, and maintains customer project documentation.

* Provides input for Request for Proposals, Quotes, Information (RFP, RFQ, RFI), and performs subsequent assessment of vendor scopes of work and contracts.

* Analyzes and recommends IT budget needs and orders for designated departments; provides technical and procedural guidance and training to other staff and monitors their progress.

* Performs other duties of a similar nature or level.

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:

* Implementation of vendor-supplied business application software in an end-user department.

* Thorough and accurate documentation of project management steps and results in a management-approved format.

* Evaluating staff tasks and assigning priorities.

* Coordinating with IT staff, vendors, and end users to ensure successful resolution of projects.

* Responding to emergency technology support issues in their area(s) of responsibility.

* Training other staff members (not necessarily subordinates) in technology applications.

Education:

BA/BS in related occupational field of study

Experience:

Five (5) years' experience in a technology project management position with a minimum of two (2) years of supervisory experience.

Knowledge/Skills/Abilities:

* Technology principles, concepts, techniques, project management, contract management and fundamentals of information processing.

* Trends and standards of the information technology industry, local, state, and federal legal regulations and requirements, and County ordinances and departmental/divisional policies and procedures.

* Functional and technical aspects of business processes and software systems for assigned departments.

* Existing and emerging software and hardware products, programming languages, and database management.

* Software implementation and quality assurance best management practices and procedures.

* Providing clear expectations and instructions to subordinate team members.

* Acquiring and maintaining skill sets on new and evolving software, database, and hardware technologies.

* Managing multiple projects, issues, tasks, or problems simultaneously.

* Mastery of documentation, troubleshooting and problem solving.

* Communications, both oral and written.

* Working with a team, independently and supervising others.

Certification:

* Project Management Professional (PMP), Information Technology Infrastructure Library (ITIL), etc. are preferred and beneficial but are not required.

OTHER:

* This position requires staff call up in emergency situations.

* Travel from office to other locations required is required for this position.

PERFORMANCE APTITUDES:

* Data Utilization:
Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of…