Senior Research Applications Engineer

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health centre, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust, and secure services that educate and inspire students, empower clinicians, educators, researchers, and administrators, advance learning, discovery, and care.

Provide advanced technical expertise for the implementation, configuration, integration, and operational support of research applications and user-facing service platforms that support Augusta University's research enterprise, including research computing, HPC, and AI initiatives. This position is responsible for enabling researcher access to shared computing resources through well designed application workflows, integrations, documentation, and training. The Senior Research Applications Engineer leads application service delivery, workflow enablement, and user support to ensure research platforms align with institutional standards, compliance requirements, and evolving research needs while supporting effective and sustainable use of advanced research infrastructure.

RESEARCH SYSTEMS DESIGN AND SUPPORT:
Design, install, configure, test, implement, maintain, and support research applications, open-source applications, user-facing service platforms, interfaces, and workflow solutions that support clinical, academic, and administrative research activities, including research computing, HPC, and AI-enabled services.

STAKEHOLDER COLLABORATION AND COORDINATION:
Collaborate with faculty, researchers, business units, vendors, open-source communities, and IT teams to define requirements, validate solutions, and coordinate implementations aligned with research priorities, institutional standards, compliance requirements, and evolving user needs.

SYSTEMS INTEGRATION AND AUTOMATION:
Build, support, and maintain integrations, interoperability solutions, APIs, data exchanges, reporting capabilities, and automation processes across assigned research applications, open-source platforms, enterprise systems, HPC services, and AI-enabled environments.

BUSINESS ANALYSIS AND OPTIMIZATION:
Analyze user needs, application issues, service workflows, and business requirements to deliver enhancements, modifications, and scalable solutions that improve research operations and enable researcher access to shared computing resources.

APPLICATION SUPPORT AND OPERATIONS:
Perform application and interface testing, change management, release support, and production troubleshooting to ensure stable, secure, and reliable operation of research applications, open-source platforms, user-facing services, and related environments.

TECHNICAL DOCUMENTATION AND TRAINING:
Develop and maintain technical documentation, configuration records, user procedures, knowledge resources, and training materials that support effective adoption and sustainable use of research applications, open-source tools, HPC services, and AI-enabled platforms.

SUPPORT:
Perform other duties as assigned in support of research computing, HPC, open-source application services, AI-enabled services, and institutional priorities.

OTHER :
Perform other duties as assigned.

Bachelor's degree from an accredited college and at least six years of experience supporting complex computing or data environments or Associate's degree from an accredited college or university and eight years of experience supporting complex computing or data environments.

Experience supporting research application services in a higher education, research, or academic medical center environment. Experience supporting application integrations across research and enterprise platforms in a complex institutional setting. Experience supporting secure, compliant, and…