Account Manager - Atlanta, GA or Charlotte, NC

About the Role

We are seeking a skilled Account Manager to join our dynamic Insurance team in Atlanta, GA.

• Serve as primary day-to-day client contact; manage client service needs; present custom solutions to clients and prospects in a clear and professional manner.
• Communicate client needs to the account management team and coordinate client services, including claims reviews, insurance training, kick‑off meetings, stewardship meetings, and renewal strategy meetings.
• Analyze client risk profile and develop marketing strategy with the team and client; analyze all client documents (including quotes, binders, policies, endorsements), recommending changes or amendments for improvement.
• Cultivate local carrier relationships to support company visibility and credibility in the construction insurance marketplace; participate in off‑site carrier, client, and prospect meetings as required.
• Conduct research, compile information into presentation format; assist with training and overseeing Account Associates.
• Review, analyze, process and follow‑up with clients regarding complex endorsements, subcontractor certificates/endorsements, policy audits, notices of cancellation, invoice collections, unit stat cards, final renewal letter requests, final proposal of insurance, renewal exposure coverage quotes, proposals of insurance, premium finance quotes and agreements, certificate checklists and special account handling instructions, client claim reviews, fee agreements, premium allocations, experience modification analysis and projections, bind insurance coverages;
  
  address binding subjectivities and convert proposals of insurance to post‑binding summaries.
• Conduct in‑depth data analyses (exposures, losses, premiums, rates, collateral, MOD, deductible levels).
• Identify key individuals within the client’s organization and build and maintain effective and sustainable relationships.
• Maintain ongoing communication with clients and industry partners to ensure a high level of customer service; provide backup for other team members during their absence; maintain insurance license & CE requirements.

• Time management and ability to prioritize work.
• Attention to detail.
• Problem‑solving skills.
• Professional written and verbal communication.
• Proficient in Applied Epic, Microsoft Office suite, and Adobe Pro systems.
• Strong technical property and casualty knowledge; typically 2 to 5 years of industry experience.

• Valid driver’s license and reliable transportation required.
• Ability to travel as required.

• Comprehensive benefits package.
• Collaborative and innovative environment.
• Culture of continuous learning and professional development.
• Competitive salary package ($80,000–$100,000 commensurate with experience).
• 401(k) with above‑average employer match of up to 5% of your salary.
• Leadership training and support.
• Work/life balance (summer Fridays, flexible work arrangements, and mental health services).
• Education and student loan assistance.

American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

If you would like to learn more about the reasonable accommodations we provide, email  The salary range for this position (intended for U.S. applicants) will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.