Director, Parking Services

Overview

About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values are available online.

Location Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912;
Summerville Campus: 2500 Walton Way, Augusta, GA 30904.

Parking and Transportation implements the university’s parking plan and manages vehicle registration, permit issuance, lot enforcement, fine collection, citation appeals, lot scheduling for special events, and guest parking permit issuance. We also provide campus shuttle services and bus charters for student organizations and university departments.

Responsible to the AVP for Auxiliary Services for total operation and management of Parking Services including staff supervision; develop and maintain the departmental budget; direct all daily and special event parking operations; develop and direct comprehensive plans to meet current and future parking needs; coordinate parking lot maintenance; identify parking system violators; coordinate all parking-related construction or renovation with facilities management and capital projects personnel;

develop and direct customer service initiatives for all users of university parking services; coordinate parking operations with Public Safety; and perform other related duties as assigned.

• Financial Management
  — Manage the fiscal operations of the unit, authorize expenditures, and recommend revenue collection and fee structures; oversee all administrative requirements including annual inventory, budget preparation and budget reporting.
• Policy and Planning
  — Create and implement parking policies, regulations, and service plans for the campus community; develop and direct plans to meet current and future parking needs including coordination for all parking-related construction or renovation efforts.
• Staff Leadership
  — Lead and supervise the parking operations team including recruitment, training, certification, and evaluating staff performance.
• Operations Management
  — Provide direction and overall management of all university parking operations including permitting, enforcement, lot operations, lot maintenance, and event management.
• Collaboration and Communication
  — Serve as a member of the Parking Operations committee, the Campus Safety committee, and other work teams; coordinate parking information with campus leadership, departments and related populations including admissions, athletics, patient services, public safety, student affairs, transportation, etc.; provide accurate and up-to-date information on all web-based platforms and applicable social media outlets.
• Customer Service
  — Address concerns from students, faculty, staff, and visitors, and handle appeals for parking citations.
• Other Duties As Assigned
  — Additional duties as assigned by the Chief Auxiliary Officer and/or the university.

• Educational Requirements
  — Bachelor’s degree from an accredited college or university with five years of applicable related experience.
• Other Required Qualifications
  — Valid driving license with good driving history.
• Required Experience
  — Supervisory experience required. Experience with parking permitting, enforcement, operations or related logistics environment. Experience with parking management and parking access control systems.

• Additional Preferred Qualifications
  — Experience with parking management and parking access control systems.
• Preferred Educational Qualifications
  — Master’s degree in…