Assistant General Manager Augusta Entertainment Complex

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest‑attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Assistant General Manager assists the General Manager in planning, directing and managing the day‑to‑day operations, including sales & marketing, finance, event services, operations, human resources, public safety, booking, production, union related issues, and facility maintenance. Supervision is exercised over professional staff, who direct various sections in day‑to‑day operations. Responsibility further includes evaluation and development of recommendations to improve organizational administration, procedures, policies, and programs.

This role pays an annual salary of $110,000-$130,000 and is bonus eligible.

Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until April 17, 2026.

• Assist the General Manager in developing, implementing, and managing the day‑to‑day operations of the complex including all departments, staffing, policy, & procedures.
• Assist the General Manager in the development and administration of operating and capital budgets; work directly with the department directors in developing operating budgets and revenue projections.
• Maintain active contact with the Client/Contract Administrator. Monitor Oak View Group’s compliance with all provisions of the management contract.
• Actively promote the use of the facilities to maximize its utilization.
• Oversee the development of department‑specific reports and manuals such as Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc.
• Ability to interpret and apply Federal, State and local policies, procedures, laws and regulations.
• Negotiate lease and service agreements with event organizers, hosts, managers, agents, and vendors, and service providers.
• Establish and maintain effective working relationships with staff, facility stakeholders, Clients, tenants, government departments and agencies, entertainment industry, community and civic organizations to encourage continual and regular use of the facility.
• Assist and coordinate the annual operating calendar, activity schedules, projections for attendance and/or revenue.
• Recruit, hire, manage, motivate and evaluate director‑level staff; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Participate and lead various interdepartmental project groups, special projects, and task forces.
• Represent the General Manager as needed at various meetings.
• Including but not limited to (Other duties as assigned).

• Minimum 3‑5 years' experience in public assembly venue management, with at least two (2) years of direct supervisory experience at the Director level.
• Bachelor’s Degree from an accredited college or university in public assembly facility management, hospitality management, business administration or related field. Other combinations of experience and education that meet these requirements may be substituted.
• Understanding of modern management methods, long‑range planning, principles of budgeting, and supervisory techniques.
• Working knowledge of department requirements including sales & marketing, event services, operations, safety, security, ticketing, facility maintenance, housekeeping, finance, human resources, audio‑visual, telecommunications and food & beverage.
• Experience with contract development and negotiations including…