Clinical Research Operations Director-GCC

Job : 283612

Location: Augusta University

Full/Part Time: Full Time

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers on four campuses in Augusta and across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts, humanities, and health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia.

The Director of Clinical Research Operations is responsible for defining the clinical research strategy for the Georgia Cancer Center – Augusta University, aligning research operations with the institution’s vision and ensuring efficient, compliant, and customer‑focused support to the research community.

• Provide overall strategic direction of research operations to establish best‑in‑class clinical research infrastructure.
• Assist with institutional and new business development, including recruitment of pharmaceutical sponsored studies and NIH awards.
• Promote customer service through programs and quality standards.
• Define goals, develop metrics, and submit quarterly reports to leadership.
• Plan and develop infrastructure support to meet strategic goals.
• Collaborate with other research administration and support departments to enhance research operations.

• Oversee staff performance and provide mentorship, coaching, and development opportunities.
• Develop and enforce productivity standards through performance metrics and compliance.
• Recruit, select, and onboard employees.
• Coordinate training and education opportunities for the clinical research community.
• Serve as liaison with Human Resources on staff‑related matters.

• Provide fiscal management oversight for research activities, monitoring utilization and budgets.
• Implement policies and procedures to ensure quality conduct of research.
• Maximize IT system efficiencies and oversee integrations for research administration.
• Serve as a resource to investigators, ensuring high‑quality customer service and compliance.
• Apply regulatory knowledge (ICH, FDA, GCP, etc.) to research operations.
• Hold staff accountable for internal controls, policy compliance, and service quality.

• Implement efficient processes and monitor fiscal integrity.
• Lead alignment of policies, procedures, and technology systems.
• Oversee quality assurance activities across clinical research operations.
• Measure data, quality assurance, and customer feedback for continuous improvement.
• Manage SOP development and updates for clinical trial management.
• Represent the GCC on institutional committees and task forces.

• Advanced degree from an accredited college or university in a related discipline (MHA, MBA, MSN).

• Ten years of progressive management experience in clinical research operations.

• Demonstrated organization, leadership, and change management skills.
• Strategic thinking and entrepreneurial spirit.
• Effective interpersonal and communication skills to lead and manage a complex team.
• Record of accomplishment working with faculty and institutional administration.
• Excellent problem‑solving skills, including creativity, resourcefulness, and technical knowledge.

• Shift: Days Monday‑Friday (outside normal business hours may be required for exempt positions).
• Pay Band: B18
• Salary Minimum: $125,900 annually
• Salary will be commensurate with qualifications within the established range.
• Benefits may include health, dental, life insurance, Teachers Retirement System (or Optional Retirement Plan), vacation, sick leave, 13 paid holidays.
• Full‑time employees with more than six months of service may be considered for the Tuition Assistance Program.

• Successful background check required.
• Credit check (for positions of trust or use of purchase card) may be required.
• Motor vehicle reports required for positions that drive university vehicles.
• Faculty hires must provide proof of academic degrees and transcripts.
• All employees must comply with cybersecurity and privacy policies.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

Consider applying with us today at https://(Use the "Apply for this Job" box below). for external applicants or ?

Page=_JBPST_FL&Action=U&FOCUS=Applicant&Site Id=12000&Job Opening Id =283612&Posting Seq=1. For internal applicants, use the internal portal. Contact 706‑721‑9365 for assistance.